Privacy policy & cookies - jFrame

Last modified: Sep 20, 2020

You can access most of our Site and our Apps without having to provide any information about yourself.

Addown Studio respects your privacy and make sure that your data is used only when you allow it. Please read more about WHERE and WHY we collect your personal information. But we do automatically collect some information through the use of Tags (e.g., cookies or pixel tags, etc.), so please review the section of this Privacy Policy below to see how we collect and use such information.

Please note that by using the jFrame for Jira or Confluence, you agree to the terms in this Privacy Policy. If you do not agree to the terms in this Privacy Policy, please do not use the jFrame for Jira or Confluence. This Privacy Policy may change from time to time. If we change this Privacy Policy, we will update the 'Last modified' date at the start of this document.

How We Collect and Use Your Information WHERE AND WHY

To be able to use certain areas and features of the Site, specifically requested by you, we may require you to provide us with information that identifies you personally. This information may include Your name, Your company name, Your email address, Billing address, Telephone number, Credit card/payment account information.
To provide you better customer support our team may ask you to provide additional information.
Contact data such as email address and name will be used to send relevant product information, business messages and doing other marketing activities.
Statistical analysis to better design our apps and site.

We receive your data also when you download/installed on of our apps from Marketplaces such as Atlassian Marketplace, Shopify app store and more. The information we collect may be used to verify your identity, to create your Addown Studio account, to bill you for the service offered by the Site you have subscribed to, and to correspond with you (such as through email newsletters or correspondence to us initiated by you).

Ensuring the Security of Your Information

Addown Studio is committed to ensuring that your identifiable and non-identifiable personal information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorized access, modification, disclosure, or loss of your identifiable personal information. However, we cannot assure your identifiable and non-identifiable personal information will never be disclosed in a nature that conflicts with this Privacy Policy. Additionally, we are not responsible for any breach of security or actions undertaken by any third parties that receive the information.

How We Store Data

Addown Studio retains all rights of ownership on our software, code, databases, designs and any other internally developed application to provide the Site and the Service. You retain all rights of your data posted on the service. We utilize external vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the service. Data is stored on Amazon cloud. Please refer to Amazon Web Services privacy policy for more details: https://aws.amazon.com/privacy/

Third-party Service Data

Our Site and some of the Apps integrates and automates commands in various online third-party services ("Third-Party Services"), such as Atlassian, Salesforce, Gmail, Shopify. In order to use this feature, you may need to authenticate or log into Third-Party Services through the Application, Site or on the websites of the Third-Party Services. When you authenticate or log in to Third-Party Services through Addown Studio, we will collect and store information necessary to enable us to access that Third-Party Service and your data contained within that Third-Party Service. When you authenticate or log into Third-Party Services through the Addown Studio apps and services, the Third-Party Services will provide us with access to certain information that you may have provided to the Third-Party Services, and we will use, store and disclose such information only to perform the commands you configure the Addown Studio apps and Service to perform on your behalf. The manner in which Third-Party Services use, store and disclose your information is governed by the policies of such Third-Party Services, and Addown Studio shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Services that may be enabled within the Service. We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, time and date sent, command name, names of the Third-Party Services), for the purpose of improving our Services.

Atlassian marketplace policy

Addown Studio Apps/Plugins published in Atlassian marketplace subject to the following data privacy rules: Atlassian Server and Datacenter - no information beyond what is provided by Atlassian marketplace on Download and installation is not collected or transferred to Addown Studio servers.

GDPR - EU Data Subjects Related to Personal Data

GDPR is acronym for Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). Since when will the GDPR apply? The GDPR applies in all EU Member States from May 25, 2018. What are personal data? Any information regarding an identified or identifiable natural person is considered to be personal data. Personal data are, for example, name, surname, e-mail address, bank details, payment card number, or the IP address of the computer.

Unless a different policy is displayed, Addown Studio considered a Processor for Apps. Addown Studio considered a Controller for Site services. Only Authorized Addown Studio personnel.

Cookies use policy

A cookie is a small file sent to your browser from a Web server to be stored on your computer. A cookie cannot give access to your computer or any information stored on your computer. We use cookies to allow the Site to respond to you as an individual by gathering and remembering information about your preferences when using the Site so when you next visit the Site your preferences for using the Site are already set. Cookies are also used to personalize the content you view on the Site (such as Special Offers or Discounts). You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To view more information regarding cookie settings please visit: