{"xsrfToken":"4bb87cf97039588f273e5f97181994cf00183325_lout","branding":{"id":"4","key":"cs","name":"Classic Settings Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#007d01","headerLinkHoverBGColor":"#007d01","headerBadgeColor":"#007d01"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9f4716db-2a0a-4edb-a83e-8fa143ed496a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NGNhMWMwYS1lMGIyLTQzYjYtODQwNS0yZDhmNWM2MmViNTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlmNDcxNmRiLTJhMGEtNGVkYi1hODNlLThmYTE0M2VkNDk2YSI6WyJyZWFkIl19LCJleHAiOjE3MzQxNjczMDksIm5iZiI6MTczNDE2NjcwOX0.UgY4i2HqTqG-cxjsccklBaFDMOLjURJ-gnPjBsMSBlg&client=54ca1c0a-e0b2-43b6-8405-2d8f5c62eb59&mode=fit","logoId":"9f4716db-2a0a-4edb-a83e-8fa143ed496a","isLogoAvailable":true,"helpCenterTitle":"Addown Support","sharedPortalName":"Addown Studio","userInitialAnnouncementHeader":"Latest releases from our Jira Cloud apps: 2020-11-04","userInitialAnnouncementMessageWiki":"<p><b><ins>Support</ins> • <a href=\"mailto:support@addownit.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Email</a> • <a href=\"https://marketplace.atlassian.com/vendors/1217739/addown-studio\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian Marketplace</a> • <a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Classic Settings</a> • <a href=\"https://marketplace.atlassian.com/apps/1221859/jframe-embed-in-dashboards-and-issues?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">jFrame</a> • <a href=\"https://chrome.google.com/webstore/detail/hiframe-the-hyper-iframe/joibipdfkleencgfgbbncoheaekffdfn\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HiFrame</a></b></p>\n<hr>\n<h2><a name=\"Introducinganewsafeembedtechniquehttps%3A%2F%2Fmarketplace.atlassian.com%2Fapps%2F1221859%2Fjframeiframedashboardgadgets%3Fhosting%3Dcloud%26amp%3Btab%3Doverview\" target=\"_blank\"></a><a href=\"https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Introducing a new safe embed technique</a></h2>\n<h5><a name=\"jFrame20201104\" target=\"_blank\"></a>jFrame 2020-11-04</h5>\n<p>Our new technology gives you easy safe usage with the best results. All the magic happens behind the scenes, and you can just enjoy many new sources to embed from in your Jira dashboard gadgets and issue: Zeplin, Twitter, Tumbler, Wolfram Cloud, …</p>\n<h4><a name=\"Wanttolearnmoreaboutsafeembedding%3F\" target=\"_blank\"></a>Want to learn more about safe embedding?</h4>\n<ul>\n <li><a href=\"https://addown.atlassian.net/servicedesk/customer/portal/3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">See the original announcement</a></li>\n <li><a href=\"https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?hosting=cloud&tab=versions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Read the full release notes</a></li>\n <li><a href=\"https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?tab=overview&hosting=cloud\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Try it yourself for free</a></li>\n</ul>\n<p><br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"en-US":{"helpCenterTitle":"Addown Support","sharedPortalName":"Addown Studio","announcementHeader":"Latest releases from our Jira Cloud apps: 2020-11-04","announcementMessage":"*+Support+ • [Email|mailto:support@addownit.com] • [Atlassian Marketplace|https://marketplace.atlassian.com/vendors/1217739/addown-studio] • [Classic Settings|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview] • [jFrame|https://marketplace.atlassian.com/apps/1221859/jframe-embed-in-dashboards-and-issues?hosting=cloud&tab=overview] • [HiFrame|https://chrome.google.com/webstore/detail/hiframe-the-hyper-iframe/joibipdfkleencgfgbbncoheaekffdfn]*\n\n----\n\nh2. [Introducing a new safe embed technique|https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?hosting=cloud&tab=overview]\n\nh5. jFrame 2020-11-04\n\nOur new technology gives you easy safe usage with the best results. All the magic happens behind the scenes, and you can just enjoy many new sources to embed from in your Jira dashboard gadgets and issue: Zeplin, Twitter, Tumbler, Wolfram Cloud, …\n\nh4. Want to learn more about safe embedding?\n\n* [See the original announcement|https://addown.atlassian.net/servicedesk/customer/portal/3]\n* [Read the full release notes|https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?hosting=cloud&tab=versions]\n* [Try it yourself for free|https://marketplace.atlassian.com/apps/1221859/jframe-iframe-dashboard-gadgets?tab=overview&hosting=cloud]\n\n\\\\\n\\\\","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0052cc","helpCenterTitleColor":"#e9e9e9","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"cs","projectId":10017,"serviceDeskId":4,"name":"Classic Settings Support","description":"<p>We aim at making your organization's transition to next-gen projects a pleasant experience. This app provides the simplest zero learning curve access to some of the settings missing from next-gen projects.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"10052","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://addown.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[16],"key":""},{"id":"10053","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://addown.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[16],"key":""},{"id":"10055","name":"Special offer for Classic Settings users!","descriptionHtml":"<p>jFrame is an all-in-one embed solution for Jira Cloud and already a big time & money saver. This extended trial period can help your team adopt and utilize it to the fullest.</p>\n<p>This offer is intended for any existing or new Classic Settings users which are new to jFrame or in their trial period.</p>\n<p>To redeem your free extended trial you'll need to:<br> 1. Be an existing or new Classic Settings user and use the app at least once.<br> 2. Install jFrame and start your trial if haven’t already did.<br> 3. Fill the form below.</p>\n<p>That's it!<br> We will contact you back in 1 day with the details...</p>","callToAction":"Special offer for Classic Settings users!","introHtml":"<p>Celebrating 300 “classic users“ with a free month giveaway to our app jFrame!</p>","icon":10568,"iconUrl":"https://addown.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10568","groups":[16],"key":""},{"id":"10054","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://addown.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[16],"key":""},{"id":"10051","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://addown.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[16],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[10055,10051,10052,10053,10054]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80d38996-b33b-35b4-a9d6-9555d2380867","appLinkName":"System Confluence","appLinkUrl":"https://addown.atlassian.net/wiki","spaceKey":"CS","spaceName":"Classic Settings","spaceUrl":"https://addown.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":4,"kbLinkDomainURLs":["https://addown.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Latest release from our Jira Cloud apps: 2020-10-29","userLanguageMessageWiki":"<p><b><ins>Collapse</ins> • <a href=\"mailto:support@addownit.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Email</a> • <a href=\"https://my.atlassian.com/ondemand/config?productKey=addown-classic-settings&modifyAction=activate&tryondemand=true\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Free</a> • <a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Support</a> • <a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=versions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Versions</a></b></p>\n<h2><a name=\"AnnouncingthenewClassicSettingsSupportPortalhttps%3A%2F%2Fmarketplace.atlassian.com%2Fapps%2F1222170%2Fclassicsettingsfornextgenprojects%3Fhosting%3Dcloud%26amp%3Btab%3Doverview\" target=\"_blank\"></a><a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Announcing the new Classic Settings Support Portal</a></h2>\n<p>Welcome to our new support portal. We hope this new space dedicated all to Classic Settings will be a comfortable place for you to reach out about any issues you have with your organization's transition to next-gen projects.</p>\n<h3><a name=\"Updatesarecomingsoon\" target=\"_blank\"></a>Updates are coming soon</h3>\n<p>We will announce all releases regularly here for anyone that missed them or is seeking a shorter version. The first release is actually this one, as all support links in the app were updated.</p>\n<ul>\n <li><a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=versions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Read the full release notes</a></li>\n <li><a href=\"https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Try it yourself for free</a></li>\n</ul>\n<h4><a name=\"Whatareyoumissinginnextgenprojectsettings%3F\" target=\"_blank\"></a>What are <em>you</em> missing in next-gen project settings?</h4>\n<p>We are constantly seeking for the next challenge for Classic Settings and who knows... maybe it's exactly what you are thinking now.... Please don't hesitate to <b><ins>open a ticket below</ins></b> or <b><a href=\"mailto:support@addownit.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">send an email</a></b> with any Classic Settings inquiry or the next next-gen idea... <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>","defaultLanguageHeader":"Latest release from our Jira Cloud apps: 2020-10-29","defaultLanguageMessage":"*+Collapse+ • [Email|mailto:support@addownit.com] • [Free|https://my.atlassian.com/ondemand/config?productKey=addown-classic-settings&modifyAction=activate&tryondemand=true] • [Support|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=support] • [Versions|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=versions]*\n\nh2. [Announcing the new Classic Settings Support Portal|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview]\n\nWelcome to our new support portal. We hope this new space dedicated all to Classic Settings will be a comfortable place for you to reach out about any issues you have with your organization's transition to next-gen projects.\n\nh3. Updates are coming soon\n\nWe will announce all releases regularly here for anyone that missed them or is seeking a shorter version. The first release is actually this one, as all support links in the app were updated.\n\n* [Read the full release notes|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=versions]\n* [Try it yourself for free|https://marketplace.atlassian.com/apps/1222170/classic-settings-for-next-gen-projects?hosting=cloud&tab=overview]\n\nh4. What are _you_ missing in next-gen project settings?\n\nWe are constantly seeking for the next challenge for Classic Settings and who knows... maybe it's exactly what you are thinking now.... Please don't hesitate to *+open a ticket below+* or *[send an email|mailto:support@addownit.com]* with any Classic Settings inquiry or the next next-gen idea...\n\\\\\n\\\\","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NGNhMWMwYS1lMGIyLTQzYjYtODQwNS0yZDhmNWM2MmViNTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQxNjc5MDksIm5iZiI6MTczNDE2NjcwOX0.mj3afRCkfa_gwiUxfj-tcUPqJgujAvjCPX4UgsNWzKo","targetCollection":"upload-project-10017","endpointUrl":"https://api.media.atlassian.com","clientId":"54ca1c0a-e0b2-43b6-8405-2d8f5c62eb59","tokenDurationInMins":20}},"sharedPortal":{"name":"Addown Studio","description":"<p>Welcome to the help center - we're here to help! 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